Player Wellbeing
At bet link, we believe that gaming should always be an enjoyable and safe experience for every Filipino player. This page outlines the tools, guidelines, and support resources available to help you stay in control of your play at all times.
Tools & Controls
bet link provides practical tools that put you in the driver's seat. Whether you want to set spending limits, take a break, or step away entirely, these options are available directly through your account settings.
You can set daily, weekly, or monthly deposit limits on your account to keep your spending within a comfortable range. Once a limit is set, it takes effect immediately and cannot be increased until a cooling-off period has passed. This gives you a reliable safety net against impulsive decisions. Lowering your limit, however, takes effect right away. We encourage all Filipino players to review their deposit limits regularly and adjust them to match their personal budget.
Keeping track of time while gaming can be easy to overlook, especially when you are enjoying yourself. Our session time reminder feature sends you a notification after a set period so you can decide whether to continue or take a break. You can configure the reminder interval to suit your own routine, whether that is every 30 minutes or every two hours. Regular breaks help maintain a healthy relationship with gaming and keep the experience fun. We recommend setting a reminder even if you feel confident about your play habits.
If you feel you need a short break from gaming, you can activate a cool-off period of 24 hours, 7 days, or 30 days. During this time, your account will be temporarily restricted from placing bets or making deposits. The cool-off period cannot be cancelled once it has started, ensuring you get the full benefit of the break. This tool is ideal for players who notice early signs of stress or compulsive behaviour. After the period ends, your account will automatically return to normal access.
For players who feel they need a longer break, self-exclusion allows you to close your account for a minimum of six months or permanently. During self-exclusion, you will not be able to log in, deposit, or receive any promotional communications from us. We take self-exclusion requests seriously and process them promptly. If you choose permanent self-exclusion, your account will be closed and cannot be reopened. We strongly encourage anyone struggling with problem gambling to use this option and seek professional support.
Reality checks are periodic on-screen messages that display how long you have been playing and how much you have spent or won during the current session. These prompts are designed to keep you grounded and aware of your activity without interrupting your experience unnecessarily. You can customise the frequency of reality checks in your account settings. Staying informed about your session activity is one of the simplest and most effective responsible gaming habits you can build. We recommend enabling this feature for all active players.
bet link strictly enforces age verification to ensure that only players aged 21 and above can register and play on the platform, in compliance with Philippine gaming regulations. All accounts are subject to identity verification before withdrawals are processed. We do not allow minors to access any part of the gaming platform under any circumstances. If we suspect that an account is being used by or on behalf of a minor, it will be suspended immediately pending investigation. Protecting young people is a non-negotiable part of our responsible gaming commitment.
Awareness
Problem gambling can affect anyone, regardless of experience or income level. Knowing the warning signs early makes it much easier to seek help before the situation becomes serious.
Important: If you recognise several of the signs below in yourself or someone you know, please reach out to a professional support service. Help is available across the Philippines and you do not have to face this alone.
Feeling compelled to keep playing in order to win back money you have already lost is one of the most common and dangerous signs of problem gambling. This pattern often leads to larger losses and increased financial stress. If you notice yourself doing this regularly, it is time to step back and use one of the account controls available to you.
Using money set aside for rent, food, bills, or other essential expenses to fund gaming is a serious warning sign. Healthy gaming should only ever involve money you can genuinely afford to lose. If your gaming budget is affecting your ability to meet daily financial obligations, please activate a deposit limit or contact our support team immediately.
When gaming begins to interfere with work, family time, sleep, or social relationships, it has moved beyond healthy entertainment. Missing important commitments or lying to loved ones about how much time or money you spend on gaming are clear indicators that professional support may be needed. Addressing this early leads to much better outcomes.
Feeling restless, anxious, or irritable when you are unable to play, or needing to gamble with increasing amounts to feel the same level of excitement, are signs that gaming may have become a compulsion rather than a leisure activity. These feelings are recognised symptoms of gambling disorder and are treatable with the right support. Please do not hesitate to reach out for help.
Support Resources
If you or someone you care about needs support, the following organisations provide free, confidential assistance to people affected by problem gambling across the Philippines.
The National Council on Problem Gambling provides a confidential helpline and counselling referral service for individuals and families affected by gambling-related harm. Their trained counsellors can help you understand your options and connect you with local support services. Reaching out is a sign of strength, not weakness, and the first step toward regaining control of your life and finances.
Gamblers Anonymous is a fellowship of men and women who share their experience, strength, and hope with each other in order to solve their common problem and help others recover from a gambling problem. Meetings are held regularly across major cities in the Philippines and are free to attend. The programme follows a proven twelve-step approach that has helped millions of people worldwide find lasting recovery from compulsive gambling.
Our dedicated support team is available around the clock to assist you with activating any responsible gaming tool on your account, including deposit limits, cool-off periods, and self-exclusion. If you are unsure which option is right for your situation, our team can guide you through the available choices without judgement. You can reach us through the contact details on our FAQ page. Your privacy and wellbeing are always our priority.
Play With Confidence
Responsible gaming is at the heart of everything we do at bet link. We are committed to providing Filipino players with a safe, transparent, and enjoyable platform. If you have questions about our responsible gaming tools or policies, our FAQ page has detailed answers ready for you.